Rayhan Perfume

📦 Shipping Policy

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email

Shipping Time
Delivery times vary depending on your location:

• Local deliveries: 1–2 business days
• International deliveries: 5–10 business days

Please note that delays may occur during peak seasons or due to customs processing for international orders.

Shipping Fees
Shipping charges are calculated at checkout based on your location. Free shipping may be offered on selected promotions.

🔄 Returns & Exchanges

Return Eligibility
We accept returns within 7–14 days of receiving your order, provided that:

• The item is unused, unworn, and in original condition
• All original tags and packaging are intact

Non-Returnable Items

• Sale or clearance items
• Gift cards
• Items marked as final sale

Return Process
To initiate a return:

1. Contact our support team with your order number
2. Wait for return approval and instructions
3. Ship the item back to the provided address

Customers are responsible for return shipping costs unless the item is defective or incorrect.

💰 Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method within 5–10 business days
• Shipping fees are non-refundable (unless the return is due to our error)

⚠️ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

📩 Contact Us

If you have any questions about shipping or returns, please contact our support team at:
admin@ppamc.com

For each product, you can find detailed care instructions on our website and on the garment label. Please follow these guidelines to maintain quality and longevity.

Composition

• Fabric: 95% Cotton, 5% Elastane
• Rib: 99% Cotton, 1% Elastane

Directions for Garment Care

🧺 30°C Normal Wash
Machine wash at 30°C on a normal cycle with similar colors.

🚫 Do Not Bleach
Use mild, bleach-free detergents to prevent fading and damage.

🌀 Do Not Tumble Dry
Air drying is recommended to maintain shape and fabric quality.

🌥 Dry Flat in the Shade
Lay flat to dry away from direct sunlight to avoid color fading.

🚫 Do Not Dry Clean
This garment is not suitable for dry cleaning processes.

🧼 Iron at Low Temperature (Max 110°C)
Iron inside out at a maximum sole plate temperature of 110°C.
Steam ironing may cause irreversible damage.

Additional Care Tips

• Wash inside out to protect fabric and color
• Avoid wringing or twisting
• Store in a cool, dry place

Proper care will help preserve the premium quality and fit of your garment over time.